Contact Us
Here at Encore, We're Changing the Game!
Forget impersonal call centers! Click here to find the number to your local Encore Bank. And if you've got your banker’s direct line, go ahead and give it a ring. We’re not just another bank – we're real people, eager to be your personal banking partner.
Lost / Stolen Card?
If your card is lost or stolen, you can pause or cancel your card from our mobile app. Once logged in, go to Services then Card Management.
If you would rather us take care of that for you, give us a call, and we will quickly cancel and replace your card.
Business Hours:
1-844-394-2265
After Hours:
1-800-383-8000
How to Contact Our Client Care Team:
To talk to our Client Care Team, you can call our Toll-Free Number at 1-844-394-2265, email them at clientcare@bankencore.com, or complete the form below.